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|1. Do you have instructions for collecting the samples with the YSEQ sample collection kit?|
|2. I have sent you my sample with a previous order. Do I need to pay for the shipping again?|
|3. How long does it take until I receive my results?|
|4. Why do I receive many more results than I have ordered?|
|5. Which laboratory is processing the DNA tests?|
|6. How can I tell if I'm ancestral (=negative) or derived (=positive) for a certain SNP?|
|7. What does the * mean after a haplogroup designation? E.g. R1b-L21*|